We flew Cape Town International to Port Elizabeth on 17 January with two bags and two bike boxes. The bikes were checked in as Sporting Equipment. This placed the understanding this was our allowance for travel as we were never told otherwise. We sat at the airport for 2 hours after that as the one ...
On the 24th December I flew SAA 234 from JNB to LHR. We were due to take off at 20:40, we only took off at about 2am Christmas morning. We were meant to land at 06:25am LHR, but sadly instead of arriving at around 8:30am and spending the first Christmas in FIVE YEARS with my family, I arrived in ...
Two return tickets were bought Cape Town to Paris (booking ref 2EHIVS). I asked numerous times to pay, although the Cape Town JHB leg of the flight was still waitlisted for a later flight. On 21 Jan I gave credit card details to buy the extra miles needed for 2 tickets, as well as to issue the ...
I was travelling alone with my 16 month old daughter. We arrived in CT on Sunday 27/01/2013 at 21:00 on a Kulula flight. I needed help with my luggage as it was impossible to push a pram (with a sleeping infant) plus the luggage trolley. The lady at the BA baggage enquiries desk was rude and told ...
After booking two tickets to the UK cattle class we decided to spoil our selfs and pay for an up grade on tomorrows London flight we were expecting a cost but, to no avail the tickets we have cannot be up graded at any cost?? We would have to cancel and re book our tickets. That is a very very ...
We were on a flight from johannesburg to washington dc which is an 18 hour flight. The inflight entertainment was not working throughout the entire flight. When we returned from washington to johannesburg, the crew members were not hospitable at all and one crew member was downright rude and ...