I had a great flight onboard SAA flight SA223 from Brazil to Joburg just because our flight steward Sipho. he was so good, he had such a great attitude towards his job and you could see that he really likes his job. I'm just a little bit upset with SAA, because they really need to make Pregnant ...
Over the past 10 days I have been trying to reset my password/pin for the Voyager website. The online process fails so I called the Call Centre where the IVR tells you to email a letter and a copy of your id to their email address. Well I have done this more than 20 times now over the past ten ...
One month later and still no response from SAA. Furthermore, I contacted them this morning and they have still not processed my refund... SHOCKING SERVICE!! ...
On 23/01/2103 my flight from Bloemfontein to Johannesburg was delayed (once again; it seems all SAA flights to and from Bloemfontein are usually delayed). Due to the delay I would have missed my flight to London and was subsequently put on a later flight. Unbeknownst to me, as I had not takan the ...
I was sitting in the SAA Voyager lounge and asked the young lady at the reception for the wifi password. Her attitude was not up to par for an organisation like SAA. I do not think that it's much to ask for the password; I found her attitude very annoying! ...
We have been trying for 4 days to change the flight details and get the cost of the change from the SAA call centre. We have phone on Tuesday the first time and they said it take 4 hours to get quote for the change. We have phone after 4 hours and it was still not available. At the end of the day ...