AfricaComplaints.com » Traveling & Tourism » Complaint / review: SAA - SAA Voyager Incompetent | #14754

SAA
SAA Voyager Incompetent

I recently re-activated my Voyager account. I was asked to forward all my e-tickets to Voyager. This I did on the 5th of November 2012. I re-sent the documents on the 7th of January 2012 still with no answer or change in my balance. When I phoned into the call centre on the 15th of January I was old that the server was down and that they do not know if it is working. Today, the 21st of January I phoned in again only to be told again that they do not know if the server was back up and that I have to phone back AGAIN, for the 4th time. Seriously SAA, it is because of disgusting service like this that you are in the position you are in!

Date:

Company: SAA

Country: South Africa   City: National

Category: Traveling & Tourism

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