I was on flight SA576 from Durban to Johannesburg departing Durban at 19h20 on Thursday 28 March (i.e. start of Easter weekend), traveling economy, towards the back of a very full plane. I declined the snack that the cabin attendant offered, as I had already eaten. When offered something to drink, ...
SAA apparently doesn't respect the online booking seat request as we were given different seats. I only noticed once we were on the plane. The cabin crew chief said that we could sit in the seats if they were not occupied. I went to look but there was a passenger in the seats sleeping across all ...
What a sham. This happened to me last year, and I reported it to SAA but never received a response. Now I again booked a flight for my family on SAA (using Chrome, as Safari can't open their website on a Mac!!), the booking goes through only for me to receive a cancellation email a couple of ...
We had the unfortunate experience of having to fly to Durban with SAA. Not only were we mis-informed about having to produce the credit card used to book the flight but the so-called "Team Leader", ELLA BANGERA, treated us like. She helped about 4 customers before us- despite being first ...
SAA doesnt wanna refund my unased ticket, please some must help!!! ...
I called SAA on Tuesday 26th of March to book a return flight for HRE/JHB, after numerous tries to book online and my session kept telling me that my booking was no longer available. So after deciding to call the Airline, i spoke to a lady who told me that fares had gone up to R4009, 70 (a minute ...