We recently flew with SAA and the return flight was not fit for purpose. The reasons are: 1) During dinner I started mildly choking. My wife flagged a stewardess and indicated it was urgent that we needed water, pointing at me choking and the stewardess indicated she would bring some. 10 minutes ...
It is with great disappointment that I write this letter after being a member of voyager for many years. Please let me fill you in on my frustration. Problem 1 I had accumulated approx. 90 000 miles of which a portion were due to expire on the 31st of March approx. 50 000 miles. Prior to the end of ...
I was on board SA 535 from JHB - Dbn on this day. My one bag in hold contained all spare clothing. Upon arrival, the bag did not materialise. There were 30 customers in same position. We all stood in Q with 1 person servicing us. After 40 minutes, I ran out of time and had to leave for scheduled ...
My hubsand booked a flight from JHB to Lagos for April 10, he had to change the dates. He knew there will be costs involved for changing the flights. Now, just to get quote for the extra charge took 5 days. We have been calling SAA for 5 days and told that they need a quote from another dept. Only ...
After booking my return tickets to Munich for my wife and myself well in advance, we turned up at the airport 3 hours before the flight. Whe we tried to check in, we were told that the flight was already fully booked and there were NO SEATS AVAILABLE!! It took 3 hours to find out that we can only ...
My daughter boarded an SAA flight from Washington to OR Tambo on route to Durban on 15 March 2013. Three of her bags were already booked into cargo at San Diego. When she boarded her flight at Washington, her hand luggage bag containing valuables including her laptop was taken from her by the SAA ...