When booking a flight on SAA through the VOYAGER section there is only the option to chose the passenger as an adult or child which is specified as 2 - 11 years old. There is NO option, anywhere on the VOYAGER booking to select that the passenger is travelling with an infant. After making an ...
Flight from CT to EL delayed indefinitely again, 4th time this year! I cannot fathom why a plane is delayed due to a technical fault, that has been sitting at the airport all night, was not corrected or repaired during the night? Saa charge the most foettickets yet do not apologies or even ...
I am an SAA Voyager Premium Credit Card holder, in 2013 I was so sure that I had surpassed the R60 000 spend threshold to qualify for a complimentary Continental African Companion Ticket. Up to today (30/01/2014) I still have not received a letter or email from voyager informing me that I have ...
Shocking reality of South African Airway's poor service for those with disabilities... My brother, aged 23 is diagnosed with cerebral palsy, deaf, blind and with associated difficulties of challenging behaviour. He is unable to communicate and uses a wheelchair for transit. On the 26th December ...
I have close to 40000 miles expiring soon. I noticed in the programme guide that Miles can be redeemed for UCount miles (First lifestyle option after car hire). At 1 Voyager mile to 1 UCount mile I should have known this was too good to be true. On phoning the call centre I was told that this ...
On 11/12/2013 I checked in for my 06:00 flight (SA1765) from Cape Town to Gaborone via Johannesburg. I checked my luggage through to Gaborone as all these flights were scheduled for the same day. However, when I received my luggage in Gaborone, one of the straps appeared to be ripped off from my ...