Amazing how this airline is one that does not respond!!! Considering it South Africas Prime airline, or should i say one that needs the most TRAINING,!! My in-laws needed to get to Durban from Johannesburg, We booked them a flight using their ebucks. We was then asked to call SAA to organize ...
IT IS THE MOST REDICULOUS SAA AIRLINE TO BOOK WITH, NO SERVICE. IF YOU MAKE A MISTAKE ON THE NAME, SURNAME OR ONLY PUT THE INITIALS, OR EVEN THE DATES AND TIME CHANGES, YOU HAVE TO WAIT FOR A REFUND AND BEFORE THAT, YOU HAVE TO REBOOK BEFORE THEY GIVE THE REFUND AND THEN ALSO WAITING PERIOD FOR ...
I HAVE TRIED TO GET MY VOYAGER MILES ALLOCATED TO ME AND MY FAMILY FOR 1 YEAR. CONTINUOUSLY ON THE PHONE TO CALL CENTRE. E-MAILED AND SCANNED PROOF OF BOARDING PASSES, TICKETS AND REGISTERED ENVELOPE TO VOYAGER IN ISANDO. TRACKED ENVELOPE WITH PROOF OF COLLECTION BY VOYAGER. SHUNTED AROUND WITH NO ...
I am still in awe at how SAA does not take any responsibility whatsoever when they are at fault for losing their customers luggage. I missed my 16;55 flight to Durban from Johannesburg on the 6th of July 2013 and understood that I had to pay R200 for penalties and ensure another flight leaving at ...
Flight booked for return flight DBN-JHB 12/13 April, booking ref: 2VSV9E. Cancelled flight 12 April. Notification received to say my reservation had been cancelled & was submitted for a refund. Indication given that it would take 21 working days. Sent email to voyager on 15 May querying refund ...
On flight SA325, 11 July 1013, Business Class from JHB to CT - my hand luggage was taken from me on boarding the plane as there was no more space available in the overhead storage compartments. On exiting the aircraft I was expecting to be handed my bag. Instead I was informed that it would be on ...