I MADE A RESERVATION IN NOV ON SAA USING MY VOYAGER MILES FOR A FLIGHT IN FEB 2013. I HAD TO CANCEL THIS FLIGHT. I HAVE BEEN TRYING TO USE MY TICKET SINCE THEN BUT THERE IS NEVER A VOYAGER SEAT AVAILABLE. IN APRIL WHEN I YET AGAIN COULD NOT MAKE A RESERVATION I WAS TOLD THAT THEY WOULD EXTEND THE ...
I have been flying SAA almost every week for the past months. However, for this week, I was flying with BA since most of the morning flights on SAA were booked out. Anyway, on Monday morning 31/07/2013 around 8am, I took my bag to the security to check-in as it had fragile items inside it. At the ...
I fly to Cape Town most Monday morning's at 06:00. To save time I perform online check-in the night before and simply arrive at the airport, proceed to the Bag drop counter and continue on my way. At approximately 05:00 on 29 July 2013, the situation was different - the airport was extremely busy ...
Due to the Voyager miles expiring annually, I purchased two Voyager awards, planning to fly in September. I now discover that I cannot reserve seating for those awards. Upon enquiring with Voyager, I requested that I cash in additional miles to upgrade those awards, to be able to book seating. This ...
I had travelled to Amsterdam a month back. I had a few options for travel from the company. SAA wasnt one of them but I called SAA Voyager to ask which of the airlines options i had were partner airlines so that i could get miles for the travel. SAA advised that Emirates was the only option from ...
I booked tickets from SAA and had to cancel due to fact that my husband fell ill and was hospitalised. Thanks SAA for refund me in full. ...