Flight 1 business class - no kosher food after confirmed SO DID NOT EAT for 16 HRS to NEW YORK (on board staff great ; everyone else at SAA that i spoke to terrible, rude, incompetent and obnoxious eg.s JEannette Nkosi, Michelle JAck, Donovan Abraham) Flight 2 business class a couple weeks later - ...
Looking at all stories of SAA on Hello Peter its actually amazing that this company is still operating! I booked 2 tickets for a wedding in Harare (From JHB) that has since been cancelled. As Harare is not a holiday destination of choice (although you would think so looking at the fares - R4000pp!) ...
Since last week Thursday I have sent 4 emails (not one that has been actually answered at this point, is your turn around time 5 working days?), i have called 2 x from the UK to get my confirmation email sent (both agents said they would send it) and i still have not received it. What will it take ...
3 years and we have no reconciliation of air-miles and it took that dept. 12 days to respond & a further 7 days to give an answer that doesn't work. This company is practicing negligence in customer service and obviously do not want to give you the miles anyway. It is not surprising they are ...
On 17 July 2013 I flew with South African Airways on flight SA286 from Johannesburg to Hong Kong. After a few hours into the flight the plane was re-routed back to Johannesburg with the explanation "technical problem". This caused me to miss my connecting flight from Hong Kong to Fiji. ...
I reported my damaged luggage to baggage services at the airport and they directed me to a repair shop which Information told me does not exist! I called the Call Centre and they told me bring the suitcase back to the airport. I live in Pretoria and came back to South Africa to care for my ailing ...