On Wednesday I left my Galaxy Tab on the plan and I thought I had lost it forever. I was delighted to receive a call that afternoon from SAA saying that they had found it and yesterday I collected it. Thank you SAA for going the extra mile! ...
1000 USD was out of my briefcase at the SAA lounge on may 19th - I had left my briefcase in the storage area and the lady supervisor the money out of my briefcase as she was the only one who had access to this case. When I left my bag behind she noticed I had a Belgian Passport (although I am a SA ...
I have been flying with SAA at least twice a month, my luggage have been broken twice already, the first time they fixed the bag (not to mention that I had to work hard to get this done) However this time is too much... On my way back from Kinshasa my luggage handle was totally broken, because was ...
I used my miles to book a ticket from JHB to Windhoek on 26/08. This was successful and all I had to do was pay to get the ticket issued. I called the call center to purchase more miles using my credit so that I could use them for a ticket from Windhoek/JHB. The call center lady took my credit card ...
SAA staff that handle the luggage have clearly got no respect for their position at SAA and they have even less respect for paying customers luggage! I flew on SAA from CT to EL on the 9th August. On arriving, I discovered my bag was missing. The SAA Official Rogers, managed to locate the bag after ...
I have a travel Agency, am ussualy booking for group clients. For the 3rd time time now, SAA charges my bank account twice for 1 Booking, and each time when Icall their call center for assistance the staff always give me such a very hostile treatment, as if I am scaming them, another 1 today even ...