I booked flights using my Voyager miles on 17/07. After paying the required airport taxes, I realized that I had booked on the incorrect date. I then requested the transaction reversed, and my miles returned. This was done within a day, but I was advised that the airport taxes would be refunded ...
Copy of email to SAA Hi Maxine Thank you for the response, but you are ignoring the issue. I ordered the meal 4 days prior to flight, check your call records. Also when I asked for upgrade I was informed that it was available. For your information I walked into the business class section of the ...
I have never in my life encountered service as poor as with SAA Voyager. For a year I've tried to get points added to my SAA profile (32939718) for flights I have made with other Star Alliance Partners. A recap of channels tried: 1. E-mail: [Email Removed] - Just doesn't get responded to. Never. 2. ...
I have missed my flight because SAA does not know how to plan. I was on time for my dometic departure (1 hour) however there was a ridiculous queue of people waiting to check in, more than 50% of the desks had no staff in them, clearly whoever was in charge for this weekend has absolutely no ...
Been a year now, we were forced to hand in professional fishing gear, they lost it. Quote to replace was R19, 000.00... the compensation we received from SAA 10months later was R894!!! Reason: they pay on weight! The gear does not weigh anything so nevermind the value of the goods. Dont expect ...
Voyager Gold Member 32711485 I booked 3flights from OR Tambo to Port Elizabeth for the 20th September 2013 for myself, wife and grandson. My wife's flight on SA425 is confirmed and airport taxes paid everything (ref 69C6IF) Myself and grandson's flight is not confirmed and every time I phone the ...