We bought a bed set and a leather lounge suite from russells. The deal was approved on monday and we were assured that deliveries takes place on tuesdays and thursdays. Today after 14:00 we phoned after hearing nothing from them. The Manager (Hettie) told us she will find out and let us know. 15:00 ...
I lost my ID in 2007 if I remember well still and reported it the SAPS and SAFPS and they gave me PR number and found out that am listed on ITC after some time when I enquired they said Russells listed me as I tried to open the account. I called and explained to russells and also gave them the PR ...
Ought lounge set in mei 2013.Upon delivery the two seater couches were scew. Informed delivery guys and nico the branch manager. He said its because of furniture stacked in warehouses due to lack of space. SAID I MUST GIVE SET TWO TO THREE MONTHS TO SETTLE.DID NOT COME RIGHT, BECAME ...
I bought a component system from russells overport city branch and it was, so I claimed as it was insured they told me what documents I needed to submit and I submitted those documents with their west street branch on the 11/11/2013 only to find out a week later that they had not been sent to the ...
Bought a machine last year december, machine got faulty couple months later called russels to inform them of the problem they told me that I have to pay a call out fee for a tech to come out was upset cos the thing is under 2 year gaurantee so I didn't see the need to pay the call out fee reported ...
Order and paid for 2 lounge suites for a customer, one to be delivered in Pmb and another in Richards Bay. Firstly PMB stuffs the order up and passes the buck to Chatsworth, who to me on when it is ordered and delivered. Then the service and response on returning calls is utterly useless. So please ...