I handed over my pc for repairs, stayed weeks without getting feed back until I logged a complain, I got a call and I was told I will get a new pc. its been months now and now I am being told about Sahara (supplier). I bought the pc @ Russells but now I am being told about the supplier. ...
I was informed by Russell that my account was being paid by two people. The accounts department then said they will investigate my account within 24 to 48 hrs and come back to me. Noone ever came back to and I made repeated calls to them and still never received any conclusive explanation. I then ...
I purchased a grafton everest lounge suite in august 2013 and almost immediately had problems with the quality of the furniture. I have gone to the branch numerous times and have gone as far as getting the manager involved with no success or any feedback. I have even spent the day at home as i was ...
I bought a bed and the wardrobe and the very same day I was asked to signed for the wrong bed that I did not choose but with the same high price for the one i chose in the begining. After picking that up I told them that i was not willing to pay for that bed at the same price the one that was out ...
I bought a SARAH 3PCE BEDROOM SUITE from Russels East Rand Mall on 11 Dec and took delivery of the goods on 14 Dec. After unwrapping the mirrors I found that all 3 mirrors were damaged and 2 of the doors did not close. I phoned Derick immediately to report the damage and he said that they will ...
An account was opened, at Russells and 2 other stores, using my details. I caught wind of this in July and contacted Russell's and those 2 stores. After about a month of sending through my details to the 2 other stores my name was cleared and the records removed from credit bureau. I have been ...