I have waited months now for Queensburgh Russells to reimburse me my one debit order that was taken off after full settlement of my account, they paid one account but not the other that was taken off and there is an amount charged to me of R980 or thereabouts for them delivering my goods which I ...
I am paying my dad's Russeld account. There are 2 debit orders going off my account every month. I changed my banking details advised a call centre agent over the phone and also went into the store to change it. 2 months later i recieved a call from a call centre agent saying that 1 account is in ...
Good day, I went to Russels, Nothgate on the 17/11/2013 to make a purchase, i asked them if tey do deliver in Lesotho and the sales lady, Alaine said yes but there will find out on Monday the 18th since it was on Sunday, she then said i can still make a payment of which i did on the 17/11/2013- on ...
Good Day I have bought a new Bedroom suite in July 2013, and ever since I bought it, I have only experiencing problem. the cupboard doors cant close properly and its damaging the material. One of the mirrors had a crack in and was replace after almost 3 times it was reported. However, they promise ...
Hello Dear I would like to report the Bad service i get from the JD Group and its Call Centre. I bought a Dinning Room Suite from the Russells Southgate in December 2011 i am a pensioner i pay my account every month on time. They call me early this year as there was a balance brought forward they i ...
Please can someone assist me This issue started on 13/04/2013 and hit a barricade 13 emails from me to her later and ended on 2013-05-29, In all this time I only ever had 3 replies from her on 22/04, 07/05 and 27/05. yet she read my emails On Wednesday I resorted to try do what took her over a ...