I purchased a bedroom suite on Wednesday at Russells Athlone. I spoke to Nancy the sales lady regarding the delivery and my days of availability. An hour later a lady from warehouse calls to confirm that my furniture will be delivered the following day. I spoke to their warehouse department ...
My brother has an account with russels, the problem is he got retrenched from work and he still owed his account alot of money. He has insurance and was told that inorder for the insurance to clear his account he must pay an amount of R28 000 (arrears) and the debt collector was sent to his place ...
I bought several items from the Russells branch in Butterworth including a fridge on the 16th November 2013. They told me that their delivery policy is same day delivery but when i went into the store it was almost closing time so they advised that they would deliver on Monday. I called on Monday ...
About 2 months ago we bought our coach as well as other furniture from your Overport Branch. The service started of great and once the sale was done and contracted signed the service levels dropped poorly in flash. I am not one of those that generally complaint however its the shocking attitude of ...
In March 2013 I purchased furniture from a russells branch and as I always do, I took out comprehensive insurance on the furniture so that in case I was retrenched the insurance would clear the debt. Fast foward to October 2013 I have been retrenched - I have submitted all the documents for the ...
I HAVE AN ACCOUNT WTH RUSSELS FOR A 4PLATE STOVE AND WASHING MACHINE, MY INSALMENT WAS R540.. AS MONTH WENT BY THERE WERE MNTHS THAT I WASSNT ABLE TO PAY MY ACC BUT A CONSULTANT CALLED ME AND WE AGREED DAT I SHOULD PAY R600 SINCE MY ACC WAS IN AREARS.I PAID THAT R600 AND DURING AND SEPTEMBER AND ...