Hello Peter. Early this year (2013) I purchased a bedroom suite from Russells furniture store in Polokwane (Landross Mare Street). I bought the furniture on lay buy terms with my final payment made in June 2013. I have since then not received delivery of the items. It has been 6 months to date that ...
The problem is an undelivered mattress, which I bought at the same moment on 2013.05.09 for R2909.95, with receipt no. 262083 and Account no. 00880-322627-00. It is now 6 months since this cash sale was done, but the mattress is still undelivered. I therefore requested a full refund on 2013.10.29. ...
Russels were supposed to debit my account for which they did not because the consultant who called me said they had system issues due upgrades to their systems. this was last year december. I could not get time to pay at the store hence i chose the debit order option, I then authorised one ...
I'm writing this report on behalf of my sister who has an account with you and I happen to help her with paying account. You guys just never disappoint, I took out a Sound system in 2008, and I regretted myself for that because the was not even 3 months old. It started giving me problems, I had to ...
Good day Hope all is well. I still haven't had any feedback from Russells on the complaint I have written in Tuesday 15 October 2013. In the meantime I have contacted JDG Financial services who said that Russells is obligated to repair my tv. I also contacted the "old russells" in ...
I bought Lenovo desktop in July, it gave me problems in August. Decided to take back to Russells since it was under guarantee. It's been a month now, they send me pillar to post every time, I give them call. I pay my account every month, I don't deserve such treatment. I trust JD Group will look ...