Saturday the 21st of September, I went to purchase a 4 Piece TV wall unit at Rochester store in Woodmead so I paid in cash, the goods was delivered on Monday, 23 September 2013 just as it was promised but was the wrong color, The driver promised to bring me the correct one the following day, I did ...
All was good at the begining until my lay-bye was done and it was time to collect my goods. Mis-communication between the business. I went to Woodmead the 1st time to collect only to find that the transfer was not requested from the warehouse. None the less I changed the item to something similar ...
I bought a lounge suite from Rochester on 21 September 2012 from Godfrey Mphofela within a year the one couth started to sag on the one side so I reported it to 16 of August 2013. Then on the 02 of September 2013 they collected the couth from my home. They then delivered it back to me on the 24 of ...
Extremely bad service from Rochester Home Decor head office, i deposited a cutlery sideboard about a month ago and promised it will be delivered when the final payment is done. Outstanding amount now settled only to be told that sideboard has been sold to another customer and there is no stock left ...
I bought a Bentley corner unit from Rochester in June. After struggling 10 weeks to get it delivered, I only got to unwrap it this past weekend when I could move into my new house. I was very disappointed to find that the one panel was loose or not properly secured. After numerous phonecalls to ...
My lounge suite was delivered without the scotch guarding. After no response from the branch manager I turned to the regional manager Wayne Anderson who assisted. I was told this morning 10:30 they would contact us 30 to 60 minutes before they would come to us. At 14:31 I text the regional manager ...