My friend has purchased a wall unit approx 5 weeks ago and the unit was only delivered Friday 22/11/2013 and to top it all off without the accessories. She has been calling since Friday 22/11/2013 up to date has not received any response from anyone at Rochestor Home Decor. She is utterly disgusted ...
We bought a 100% leather lounge suite 9 months ago. The leather was of very poor quality and it began to peel. the lounge set was picked up to be repaired more than 2 months ago. It came back with 2 different tones of leather. We have tried contacting the branch and to date we received no response. ...
We bought a couch from Rochester (Atterbury) - great service from Frank. Then, when we received the couch, they delivered a broken couch. Sent it back and... we are still waiting. We don't get feedback. We've been waiting more than 3 weeks. Everybody promises you they will phone you back. I will ...
I bought a sideboard from Rochester about six months ago. The salesman asked me for my contact details, and I told him that I didn't want any advertising UNDER ANY CIRCUMSTANCES. He assured me that my details were just so that I could be contacted if there was a problem with the delivery. On Friday ...
I purchased a headboard at Rochester on the 2nd November 2013 which I had seen at the store, I was advised by the store salesman Frans Malema that delivery would take place on the 4th. To my surprise a week later the item had not been delivered, I visited the store to enquire numerous times after ...
I purchased a set of 8 dining chairs from the Rochester clearance sale as well as some occasional chairs in June 2013. Half the dining chairs were delivered in black wood and the other half in mahogany red. Then the occasional chair was delivered in September but due to the poor delivery packing, ...