I paid for 2 chairs on the 25/11/2013 at the Rochester in Wonderpark mall. I was then promised delivery on th WEdnesday. That didn't happen. I received no call from the salesman so I called. He told me that he needs to speak to the warehouse and get back to me. That didn't happen. He only called me ...
I bought a daybed from rochester witbank. After receiving the daybed, the armrest broke, I send it back and was replaced, after a while the armrest broke again and also one of the sitting springs broke also. I report this to the store, and they collect it, after almost 2 months and numerous calls ...
Head Office arranged to collect loaner couches from me last Thursday. I was told that I would get a refund of the Hampton couches 2 days later, since they were unable to fix/replace the couches. It is now almost a WEEK later, and after taking up MY time to follow-up since last Friday, I am STILL ...
Can someone from Head Office please contact me urgently. As I am blocking all payments, until someone comes and finishes the work that already has been deducted from my account (because of a "new system error"). I can not get hold of any one that did the sale. This is my second complaint ...
We spent almost R20 000 at that branch on the 13 July 2013, but when we phoned to ask where our furniture was they were very rude. When we finally did receive our furniture it was the wrong chairs to what we ordered and since then they have not been phoning us back or even trying to fix the ...
We bought a lounge suite From Rochester in Woodmead and paid a deposit. Rochester called last week Tuesday to say the suite had arrived and I was away on business so asked them to send me an email and I would do an eft or come in and pay when I returned. No email arrived so on Saturday, when back ...