On the 19/12/2013 myself and 3 friends went for lunch, i had to wait 1hour and 30min for my steak (which i send back) and my other friend"s steak was extremely dry. This was my 1st visit to Protea in Technopark, and I'm not impressed. The kitchen staff is pathetic I will never go there again ...
Protea hotels loyalty points partner Prokard sneakily introduced a policy whereby Prokard rands earned at a snail's pace over 7 years suddenly expire after 30 days. Even the ones earned last week. Imagine earning 168 points/rands for a 4 day stay costing R5000. Imagine how many rands it took to ...
I had a bad experience at the hotel in December last year and brought this to the attention of the hotel. I was invited back for a complimentary night so that the hotel could prove that this was not the norm. On my return stay last week I was treated like a king and it was proved that the bad ...
We went to the Fire & Ice Hotel to celebrate my wife's birthday. The service and quality of the food was unacceptable and very expensive. The dish I ordered had quite a bit of unhealthy cooking oil at the bottom. The waitress was hardly around to attend to our needs. We even had to resort to ...
Hi I won a voucher from National Geographic Africa last week, Its for 5 nights at the Protea Hotel The Winkler. We were very excited and started planning our trip for April. We received the voucher today via courier and to our surprise it expires next month! Surely you cant give away prizes that ...
My booking for Christmas lunch at the President Hotel was cancelled on the 24/12/13 even though I was promised that there was still tables available. I was promised by Rory that my payment would be refunded by the Friday. Two weeks later still nothing. I called and spoke to the FNB manager Rowan on ...