I somehow made a mistake with dates for a booking.By the time I realised, it was too late (when I got a mail asking me to review my stay when I havent yet been there). I didn't ask them for a refund but instead to rather change my booking to a few nights later, which would have been 1 night and not ...
I booked a hotel in Durban through ebucks travel, with the idea of being close to Gateway Center, as I was there for a sports competition for the weekend. I didn't book a car because I was close enough to walk... that's what I thought. When I got to the hotel, I found out that there is 2 Umhlanga ...
I stayed at the Protea Hotel Hatfield Manor for two days. When I checked in on 3rd November 2013, I informed the lady at reception that my account was paid by EFT already. She was not able to confirm this on her side and I suggested that we wait until the next morning and check. She did not want to ...
Im disappointed. Was booked into your hotel for a couple of days and told at reception that items included in the package were at extra cost. As I was not willing to incur costs to the sponsor of the room I was denied the offer presented to me by my sponsor. No effort has been made to substitute ...
Hi There, I just want to thank Luzuko who works at the Bar for making my birthday special on the 18th of October 2013, when we got to the Hotel he advised us that we can get the venue for the party, organised the relevant people from the chef to the guys that will be on duty when i got there later ...
I called in the Protea Hotel Reservations and wanted to book a night at Umhlanga Ridge. The lady advised that there is availablity for that day. After that I informed that I want to use my Voucher and the lady advised after that thee is no room available as I am using the voucher. Why and how is ...