Three years ago I took out a contract with Planet Fitness. Due to my contract expiring in May I received a mail advising that should I NOT wish to continue with my contract I was to advise them via mail which I duly did. Also, when I signed the original contract document I elected NOT to have my ...
I took up a membership with Planet Fitness in Bedfordview and I had decided to cancel it. After cancelling the contract, I received feedback from Thabo Mphuthi that the refund procedure takes 15 working days. This was on 03 June 2013. I have sent a number of emails to Thabo and copied the ...
After numerous calls and few emails i get hold of the manager (badley) that never replies to my emails or calls asking him whats happening to my membership as told me he will get me a year free on my membership as for about a year iv been trying to get them to put my account on hold and was not ...
1) People don't phone you back. 2) Service is terrible. People don't know how to use their own systems. 3) Systems offline every other day since they upgraded. 4) Staff lost my cancellation form, I had to fill out a new one. 5) Refund rejected because the people at Planet Fitness cannot communicate ...
My friend and I went to this gym to check it out. A sales person took us through an admin process filing out my details. I did ask him why we are completing all the details on the system (that took a whole hour to complete) when I have not made up my mind that I will certainly be joining planet ...
Good day Still awaiting your response and please state your name when responding so that i can be able to address you properly in future. A letter to that effect will be appreciated once the matter is resolved. ...