This month my debit order is doubled. Contact Hennopsview and Louisa told me that she will send it through to head office and if I am lucky I will receive my money next week Saturday. I've contacted head office because the time delay is not acceptable. It took me 15 minutes and 4 phone calls and ...
My sister and I opened a membership with Planet Fitness in December 2009. In May of this year we decided to cancel this membership, and in accordance with their policy we gave one month's written notice (as we were passed the 36 month period) with termination effective from 30 June 2013. We ...
Good Day, I have cancelled my account / gym membership with planet fitness in June already and the still deduct money from my account. The have deducted almost R 337 from my account and no one phones or explains why my membership has not yet been cancelled. Please urgently contact me regarding ...
YOU PEOPLE MAKE ME SICK!!! CAN JUST ONE HONEST PERSON ASSIST ME. THIS IS NOW MY 3RD REPORT ON HELLO PETER. EVERYTIME I COMPLAIN I GET A RESPONSE SAYING THAT I WILL BE REFUNDED. I RECIEVED A RESPONSE ON MONDAY SAYING IT WILL TAKE 3 DAYS TO GET REFUNDED... IN MY WORLD... ITS BEEN MORE THAN 3 DAYS... ...
I got in a one year contract with planet fitness in 2011 and my contract was supposed to be terminated last year in 2012. I was never told that at the end of the contract I was supposed to get a cancellation form to show that I was not continuing with the contract. Planet fitness has been debiting ...
After my previous complain for a double debit order being deducted from my account due to a system error planet fitness promised me this will be sorted out so i was in credit. Jean the manager promised me a debit order wont be deducted from my account the next month, but i wasn't surprised when the ...