I call the claims department every now and then, they put me on hold and tell me the manager will call me shortly. I do not believe that he/she would be busy to attend a claim that was made three months ago... I have been waiting for a payment for 15 days as told by Andre... Can't blame the man, he ...
I wish to lodge a complaint against Outsurance, I called to request a quote in hopes of you guys being able to beat my current quote and obviously join you guys as a customer, Unfortunately my quote COULD NOT BE BEATEN and now you guys are giving me issues regarding the R400! The last time I quoted ...
We insured our vehicle with OUTsurance in February 2011. Since May 2011 my husband send many e-mails to cancel the policy. It does not happen. On 2 January 2013 I sent a letter per registered mail to cancel the policy. The next week we received an e-mail that thanked us for CONFIRMING the policy, ...
Reported burst geyser, confusion on risk address, they say they will listen to tape. i know where the problems . have payed the right premium, since nov 2011. for our other house. the address they have is for our town house. All can be proved with old policy from ned bank. also we have insurance on ...
I had an accident in August where I was rear ended by a woman, did all the necessaries and handed the claim over to outsurance they sent me to there service provider and in no time the person handling my claim responded by saying that outsurance will not be paying as the damage to my vehicle did ...
My vehicle had received hail damage on the 21/10/2012. After i had my Vehicle assessed Evelyn Van Der Westhuizen of Outsurance contacted me and said i would have to wait till the 26/11/2012 to take my Vehicle to Trade Panel beaters in Edenvale. After asking her if i could have it repaired at ...