So outsurance is running a huge campaign, saying they will pay the customer R400 if they cannot beat their current insurance. Well i currently pay R732 and outsurance quoted me R1700, so when i asked the consultant, so am i getting R400.00, i was told by her and her Manager Tich that i did not say ...
On the 15 January 2013, I sent a letter via email to cancel my motor insurance and without and again on the 21 January 2013 i sent another one again without reply. On the 29th January 2013 my account was debited for the insurance premium i have been trying to cancel. On the 29th January 2013, I ...
I called in to rerate my policy and i got very good service from Tiisetso Adams. he was professional he rerated my policy and lowered my excess. this is awesome all round. Well done ...
My husband was involved in an accident on Sat. 1 Dec 2012. We immediately logged the claim on Monday 3 December. I received an sms the Tuesday indicating the claim number, name of the person who will be dealing with me (Miyone Haas) and that they are awaiting the results from the assessor. Great ...
We found JJ's level of service was excellent when we needed to transfer our isurance policy from another company. He was extremely professional, courteous and reliable and proved to be helpful and patient whilst dealing with our requests. Thank you JJ and of course Outsurance. ...
This is the second time I phoned OUTsurance in 3 years, and every time I have a problem, I don't know if they are just incompetent of falling asleep while they say they "bend backwards". 1. When the person answered the phone, I (client) was talking Afrikaans, they didn't appologise for ...