This is now the second time I am having to complain about the service (or lack thereof) from Outsurance. After my first complaint, I received a call filled with apologies and promises. Once again, promises have not been kept - Leena said she would call me LAST FRIDAY - I am still waiting! I wonder ...
Dealt with Alison re updating my policy. she was efficient and helpful. Love dealing with Outsurance - never had anything but the best service. ...
I quoted on the 31/01/2013, when i did the quote the response to them calling me was immediate, but when OUTSURANCE gave me my Premium of R1057 roughly the consultant then questioned me as to how much i was payin i informed him it was R575 with a flat Excess of R3000.00 he then informed he could ...
I got a quote from Outsurance they could not beat my current premium. I called them to ask for my R400 they told me that Naledi Mahalefa will call me. He did not call until I post a comment on this site. He asked me to send him my latest policy schedule and my banking details. I did just that & ...
I'VE HAD ENOUGH OF HEARING THAT IT IS NOT COVERED.WHEN I BOUGHT MY PROPERTY OUTSURANCE COVERED IT.NOW EVERY TIME I CLAIM I GET SOME STORY OF T HAT IS NOT COVERED BY THE INSURANCE.I THINK THAT THEY SHOULD HAVE SEND OUT ASSESSOR BEFORE COVERING OUR PROPERTIES SO THAT WE KNOW EXACTLY WHAT IS INSURED ...
They are very willing to write your car off rather than to fix it and you still pay excess to write your car off.i don't understand that.if they fix the car then i know i must pay excess and they cant even give me the clause or policy that states precisely where it stand in the policy.they just say ...