Ek moes vanoggend OnePlan bel om toesteming te kry vir 'n tandaards afspraak. Desmond was my konsultant en hy was baie behulpsaam. In die 3 jaar wat Ons al lede van oneplan is, het ek nog nooit my onecard gebruik nie, want niemand by OnePlan kon my al oordentlik verduidelik hoe die kaart werk nie. ...
I have never had such bad service from anyone before. These people are my money, not able to assist and wont pay my doctor. this is a very bad problem... i was told the day before i went to the doc, when i called to make sure everything was in order. i was told to activate the funds and that i was ...
Good morning In August I send a email to Oneplan to cancel our hospital plan benefits. I also called in and they said that I should send a email, whitch I did. Come end of August they deducted the monthly payment, I call them and told them that I stopped the debit order at the bank. After the ...
My mom was diagnosed with thombosis monday 8th July - it is a serious condition. nhow all of a sudden they want 2 yrs history as they assume its a pre exisiting condition after supplying proof of the contrare we still wait for authorisation. they say they here to help and make nedical affordable - ...
My subscription was deducted twice, no one seems to understand, have sent copy of my bank statement and NO ONE including their Legal dept has not had the common decency to reply to my query..I find this type of service unacceptable. This has been going on since the 18 April 2013 ...
One Plan wanted to incorrectly debit the bank account with an amount for a rejected claim, however, I had no rejected claims on my policy. Thando very kindly confirmed that there should be no rejection claim, and requested the accounts departement to cancel the debit order. After I called One Plan, ...