Thaneshree assisted me, as a first time user, to understand very clearly how I use my One Plan Insurance Thank you Thaneshree!!! ...
I done an EFT payment for my monthly premium but never put the correct reference in, I contacted Onepet this morning regarding my policy being suspended due to non payment. I sent through my proof of payment and Avasha helped me so quickly and in a friendly manner to rectify the mistake and got my ...
For about a year now, I keep on getting weekly sms's and e-mails stating that certain amounts on my account has not been approved and that I owe R1732.25. The two items making up this amount was approved, and so this is confirmed everytime I need to phone OnePlan. I have phoned multiple times and ...
My policy was incepted last year November. 30 days I had to wait in order to use some of the benefits. When I tried to make an appointment at the doctor I was unsuccessful. I called Oneplan Health Insurance and the gentleman told me everything was active, but on my phone I was told that I am not. I ...
Well I looked on Google to find more info on Oneplan Health Insurance and at the different plans I find that there comes a screen over the Oneplan info I am busy with then and it mess up everything. Even if I fill in the empty blocks to provide info and I want to send it through nothing happens. It ...
I sent an email the end of november to cancel as i am no longer working that gives them 30 days fom end of nov to end of dec, i get an email stating that should they not receive payment the end of jan they will cancel it then only they then take my money the end of dec which i had to go and ...