Facts: I was with Oneplan. Had a claim. Oneplan charged me with allmost R4, 000 excess on claims. Now who the have this kind of money just lying around. Oneplan handed me over to ITC after I said I will pay when I have the money. ITC started threatening and harnessing me. I borrowed money and paid ...
Please see previous post by me earlier the year for the whole story. Since then i cancelled my policy and got emailed & telephonic confirmation that my policy has been cancelled and that all money's have been sorted. This was end of Oct. Then i started receiving calls asking me if I don't want ...
My son was involved in an accident and was rushed to hospital. And that's where my stresses ended in terms of admission and payment. Only 2 calls were made by us to One Plan. From then on, One Plan handled EVERYTHING. The telephone staff were SO compassionate and helpful (Tebogo in particular and ...
I have noticed that the amount of 207.50 has been taken off my bank account on the 02.12.2013 after investigation it came to light that it was Oneplan that taken this money WITHOUT my authorisation from my bank account which I consider and. As I have not been a member for almost 2years and have ...
On 30 September I phoned to cancel my policy. I was informed that i have to send an email to [Email Removed] I mailed the cancellation request and received confirmation that it was received, then conformation that it has been assigned and the mail stating that: According to our records, your ...
On the 21st i decided to join One plan and the next morning the 22nd i sent an email to cancel as i had changed my mind and I received and email confirming this and last night two amounts of R150.00 and R1408.00 have gone off from my account. WHY??? when i am not a member??? I need a letter stating ...