There was claim for Dr. Visits for my daughter that was in hospital, that was electronically submitted to Oneplan and have not been paid. So the first thing I heard of this was the statement in the post 7 Months later. I submitted the claim. And Guess what sorry we do not Pay claims that have been ...
What happened is I was involved in a bike accident all medical cost were covered by work mans compensation, close too a year later they still stating I need to pay a excess but for what I don't know as every thing was covered by w.m.c so I decided to cancel my policy as I have tried to sort this ...
I have opened an policy with One Plan on the 1 July then I received the news from my boss that I will be permanent and will qualify for the works medical aid. I phoned One Plan on the 14/07/2013 to ask them what do I do when I want to cancel my policy. They told me to send a cancellation letter to ...
I was in hospital for a medical emergency, i paid the consoltation fee cash and a few other stuff. After i spoke to Oneplan and send them all the documentation that they need to pay the bill of the hospital and refund the money i paid cash, they told me that everything is fine and the bill will be ...
I have had absolutely shocking service from Oneplan! I had an accident on the 25th of May and was told that due to the fact that I am on Oneplan that I would have to be treated as a private patient, I had to pay close to R5000 out of my own pocket for the entire thing. I called Oneplan later in the ...
Every time I speak to someone in the customer services centre at One Plan I get a different story. First I am covered for R500 for blood tests then I am only covered for R450. Then I am covered for R280 for GP visits and now I am only covered for R240. I was told R450 was available to me to go and ...