On the 1st of August I went to see a surgeon for severe pain in my upper arms. I was then send for a sonar after which he decided that he has to operate. He gave me all the codes and I submitted it to Oneplan. Then my problems started. Five days later I had to phone THEM to ask what's going on ...
I find this very difficult to comprehend. First of all, I have been a OnePlan member for 2 years, and have never claimed. I submitted three invoices for three visits to the dentist this year, which have been approved and paid for, and today I received a letter from OnePlan to say ...
I went to the Emergency Rooms at Rondebosch Medical Centre on the morning of Monday 17 June 2013. I phoned oneplan medical insurance and an authorisation no was given. The hospital wanted the accounts to be paid before I left. I paid the accounts with my credit card. I then sent all the receipt to ...
I joined Oneplan going on to the 3rd I have never claimed for a specialist yet actually I have not claimed for anything this year however when I asked to see a Podiatrist they said no 2nd time I was told by my Optician t needed to see an Ophthalmologist Oneplan said no, are these not Specialists I ...
Dear Sir/Madam I received an email form One Plan on the 18th of June informing me that my monthly premiums will be going up In September, this after I have been a member with this company for barely one month. I sent an email back to Michael Otten (who originally sent me the mail) on the 20th of ...
I requested my policy to be cancelled on the 18 Jun 2013. I email, I phoned and I sent a request on their website. Eventually on July 5th after trying very hard to reach this company, they responded with case no CAS-170381-B1J6X9 saying they will do their best to resolve the query. On july 5th they ...