I'm on the OnePlan Elite plan. Last year I went to an optometrist for my one pair of single vision glasses. The money for the eye test and spectacles were loaded on the card and I got my glasses within 5 days. This year I went to the same optometrist in Gezina, Simply Eyes R280 was loaded for the ...
I am so fed up with One Plan, they are constantly increasing my premium yet the moment I request a tiny bit of service from them NOTHING. I have never in my life come across worse customer service and I am in the industry. From the moment I took out this policy to now it has been nothing but ...
After having a policy for more than 4years i was admitted to hospital for emergency broken rib i was treated and send in my claim i immediately got a sms that it was rejected i called they could not help me with my answers i was told a supervisor will call and explain after a number of calls no one ...
If you phone OnePlan the automated message will tell you how quick and simple the claims process is. This is so far from the truth! I have been struggling for almost 2 months to get my money back from OnePlan! First of all I had to be treated as a private patient as the Hospital said that OnePlan ...
Goo day, I would like to take the time and thank you Nadia Williams for the excellent job that she is doing. She really goes the extra Mile and she seems to understand He job. We really need more people like Nadia she is a very Humble extraordinary Girl. She do a excellent job. Regards Jacqueline ...
Everytime I have to deal with Oneplan medical it is a fight! I have to submit my documents to them about 15 times and then still get sms to say they will debit my account next month with double my monthly fee!!! After sending them proof of payment on the 2nd July already!! 3 weeks and they have ...