Robert was a sweedy and very helpful to solve a problem on my onecard. Thank for all the effort and time you took to help me. Your help is dearly appreciated ...
On 1 March I sent a letter to cancel my policy with one month's notice according to the policy. Hence I would be off the policy as of 1 Apr. I followed up with phone conversations to confirm the cancellation & I was told that it had been cancelled & my letter had been received. I got an ...
I was having trouble getting feedback from OnePlan and wanted to cancel. I was even unsure if the scheme was real or if someone had me. Nadia responded to my emails after I wanted to cancel and changed my mind about leaving One Plan by answering my questions. Thanks Nadia, wish there were more of ...
Thando has shown great customer skills and knowledege of her work. Never once did she drop her game, she New as how to handle my queries. Keep up the good work. Well done. ...
I took out a medical insurance with one plan through my work, the initial amount to pay was R400 for the Blue plan. The Consultants came back to our company again, this time with premiums up by R27, now R426. I took the plan, but while still awaiting documents, I receive an email that my premiums ...
My son, cancelled his OnePlan Medical Insurance with 30 days notice. Once again, OnePLan continued to debit his account exactly as they had done to me after I cancelled my policy. Two weeks ago he was promised a refund within 72 hours. When he called today, they acknowledge that the refund is due; ...