I have sent One Plan Medical Insurance a letter, email, fax cancelling my policy on the 26th June 2013. I received a automated response that the query was received and allocated to a certain person. I received a phone call from customer service that my request was received and why am I cancelling. ...
I made an enquiry with one plan about their health insurance, and I took out the cover, when I received the documentations, via email, I realized that some of their benefits would not work for me and my family and Immediately called back their call centre and request to cancel policy on the 26th of ...
I have mailed oneplan on the 28th of Aug regarding repeat scripted medication that they pay out for. They did not answer me on that mail so I called them the next day and spoke to Joel who told me that they did not receive my mail, and I forwarded the mail again the them, cc'ing Joel in the mail. ...
Thank you Thando and Joel for the excellent customer services and prompt feedback I received! ...
When setting up my medical plan with your phone operator i specifically told them i must be billed on the 15th of every month as i only get paid around the 10th. you billed me 3 days ago while i had no money in my account and am getting bank charges and a bad credit history because your operator ...
When I joined with One plan I was told it was an insurance, but the explanation of this didn't make it seem any less different from a medical aid, but rather that it was better than a medical aid and had less restrictions. I had to be admitted into hospital on the 30/03/2013 however One plan ...