On the 30th of August 2013 I called Oneplan pre hospital authorisations where I spoke to a lady consultant for emergency admission of my son Bokamoso Thabiso Seekane at the Medi Clinic hospital in Vereeniging. I was then given a ref number for admission to the hospital for mu son, after Dr's ...
I generally experience good service with oneplan. though I think it can still be improved. All my queries have always been sorted out at the soonest possible time, although I believe such issues should never happen in the first place. My hospital claims have been claimed and my procedures ...
Debit order has gone of against my bank account, not once but twice, after I cancelled this insurance because of bad customer service. I am still waiting to be refunded. Only gets empty promises, and nothing else. The fact that they do not respond to any negative feed back tell you all. ...
I HAVE A ONEPLAN MEDICAL INSURANCE PLAN SINCE APRIL 2012. YOU CAN LOAD MONEY FOR A DOCTORS CONSULTATION AND THE MEDICATION AUTOMATICALLY ON YOUR ONEPLAN CARD.I TRIED TO LOAD FUNDS ON MY CARD THIS MORNING, BECAUSE MY HUSBAND NEEDS TO SEE A DOCTOR TODAY.I RECEIVED A GENERAL ERROR MESSAGE ON MY PHONE ...
To date, I have not had any feedback regarding my complaint re an unauthorized debit order. I will now be contact the Ombudsman, the Council for Medical Schemes, IRDA, local newspaper, magazine publications. Anyone that is willing to lien to me, as I have now had enough. ...
Good day, One plan medical I have an account with them I was in an accident 23 June 2013, I was submitted to hospital but now I receive letters from the hospital and doctors stating that I haven't paid the hospital. t is senseless I have a medical aid if they don't pay the accounts ...