Being a new customer to one plan I used card for the first time today went to ATM to draw cash from their pre loaded cards. I could not remember my pin therefore I asked for a new pin the agent advised yesterday to SMS for a pin change which I did went to the ATM today and my card was swallowed. ...
Just want to compliment one-plan, as my son was submitted to hospital this month, i did not have any problems getting a authorization nr. All bills was paid on time and the right amounts to the hospitals and doctors i am definitively a satisfied client! ...
Since i joined oneplan there has been nothing but problems... four months ago i went to the doctor for a check up since i was in my my last trimester of my pregnancy so i called One and asked them to load funds for R700- R250 for the GP and R500 for the pathology test (which i did not take) they ...
After deciding I no longer wanted a contract with Oneplan Medical Insurance, Thando Qobose provided excellent customer service in ensuring that I was refunded the amount taken from my account. She was quick and efficient. If you need any help regarding Oneplan, get in contact with her. She is the ...
So on Saturday morning at 2am I get rushed to hospital by my son in law, I had a fever of 39.6 and I could not move and I was in severe pain. I go to Olivedale Hospital ER. They put me on a drip with pain medication and something to bring my fever down. When leaving the hospital at around 6am I had ...
A brief note that I have been with One Plan since 2/3 years ago and not only I am happy with their service, but also must recognize the excellent job done by Samuel Naidoo. Efficient and always keen to help. Congrats. ...