I would just like to say a big thank you to Ronel who has assisted me with quite a time-consuming issue which I had regarding a claim. She would promise to return calls and always did, even when responding to emails I had sent and always timeously. She has restored my faith in Oneplan once again. ...
I have requested a refund of my premium on a policy that was cancelled in JUNE. a double debit has just gone through my account WHEN ARE YOU GOING TO CANCELL MY POLICY. I have 30 confirmed emails that my request has been received and assigned.!!! I want my 3 premiums refunded of R1707.!!! I WANT MY ...
I have signed up with one plan. from the start there has been issues. first the lady that helped me sign up and close the deal Eva, calls me a few days later to sell me again not remembering that we had already closed the deal. Then they have all my banking details but still sms me to say that the ...
I took out a health insurance with One Plan. Everything looked great including the price. I received an email saying my application was accepted and my cover would have started from 1 November 2013. I was reading through my documents and to my surprise everything that I had a problem with was ...
I'm not pleasured with the way my claim has been handle, he called me today with an attitude forcing me to agree with him how didn't get payment of my premium after I sent proof of on my bankstatement. I will be fowarding this complain to FAISOMBUD as I have already took one plan for not paying my ...
I'm from another company and found that a debit order was going down from our account monthly for Oneplan Medical Insurance. After I contacted Oneplan we found that it was one of our clients that gave our banking details and debit order authorisation to pay their medical aid as. The matter was ...