I have submitted my hospital claim in mid july but until today i haven't recieved anything from them.as a client i strongly belive that i have a right to know the feedback. kindly attend to the matter as soon as possible ...
I dont know what is the point for old mutual's call center. I have been holding for at least 30 minutes to get to their call center and still no answer, i even ran out of airtime and gave up. All i needed to ask was if they have received my claim and the progress of the claim. This is one of the ...
I am currently still in line at the Old Mutual in Menlyn. It has been nearly two hours now. The first hour was due to ALL the consultants being on lunch, who sends all their consultants on lunch at the same time? We are quite a few people in line each mumbling about how slow the service is. Two ...
Old mutual has linked the policies of my previous nanny's funeral plan (which I paid) with the education policy of my son. We have been trying since 2009 to delink the policies and change the debit order for the nanny's policy. In 2011 I re-married and since then; we are also trying to change my ...
Dear Old Mutual / Ms Loripta Louise I DIDN'T KNOW IT WOULD BE A MISSION TO GET HOLD OF YOU ON THE NUMBERS YOU PROVIDED ME (021 533 0457 OR 0860 506070) WHEN SELLING ME THE INVESTMENT POLICY WHICH I DON'T EVEN KNOW OR HAVE THE POLICY NUMBER FOR. NONETHELESS I WOULD LIKE TO REQUEST THAT OLD MUTUAL ...
I have been struggling with Old Mutual for over a year now. My mother Susara Elizabeth Maria Botha 5712290110084 passed away last year on the 27th November 2011. She had 2 policies with Old mutual.. I have sent through death certificates, executor letters and replied to all their requests. Now they ...