I invested R450 000 with Old Mutual from my late husband provident fund with the hope of getting monthly interest for me to survive with my kids as I am not working. Mrs Desai the financial adviser at Old Mutual Durban advised me to take a 5 Year investment because it got good returns. Now I want ...
I submitted a Death claim for my late father and to date the matter has not been resolved. No communication on why this matter is being delay is supplied. Numerous calls to the call centre goes unattended and with no call back per the promises made. Everything stops with the call centre. the ...
I had queried a policy's status of mine, I sent through a further 2 requests via e-mail. Yolandi had in fact called me back 1 day after the first e-mail, which for the life of me, I cannot remember. They sent me the voice recording, and boy, was I red faced & mortified. They even went as far as ...
I was admitted at the hospital for an operation on 13th August and there was some outstanding balances that I myself have to pay. Because I have a "HOSPITAL PLAN" I thought I will pay the bills with the money I am going to receive after I claimed from the plan. I went to the office and ...
Why is Old Mutual sending me SPAM? I have not requested to hear from them about funeral cover. No I am not going to OPTOUT because I did not OPTIN. ...
I would like to found out what is happening with our claim as i was told that once the payments have been finalised old mutual will let me know, they didn't even explain to me how long will that take or will i have to wait again another year and 7 months before that done. I can't believe that a ...