I was contacted by Old Mutual in February 2013 telling me that my endowment policy would payout and that I should fill in all the documents at the Old Mutual office in Secunda, which I did. The Old Mutual contacted me on the 4 April to tell me that I had to organise a cancellation at Nedbank as the ...
I requested a withdrawal of my policy two weeks ago for a family emergency... now the amount of time this is taking leaves me with a great concern ..i was already given the fund value ..why now am i being told that the value is being worked out... BY THE TIME THIS WHOLE THING IS SORTED OUT MY ...
My husband passed in October 2011 and he had a investment policy with Old Mutual. I have submitted all the necessary documents eg: notice of death (J294), next of kin affidavit (J192) and tax reference number of the deceased by SARS, as required to make the claim. But with no success of receiving ...
Limited or no service from Old Mutual - emails fall on "dear ears". OM's retort is that they are consistantly receiving "high volumes" of emails/calls - calls take on average LONGER than 15mins to be answered and emails take up to two weeks for a response to be sent and then ...
Two Months ago my wife applied for a consolidation loan from Old Mutual in N1 City. We spoke to Emile Stephanus and he completed the transaction. One of the accounts was with the JD Group. they debited my wife's account after we received confirmation that everything has been paid. We then went to ...
I made enquiries about my Inv Horizon policy after receiving my statement, I was helped by a Nicole Jacobs which was very helpfull BUT THEN... I was informed and have in writing a mail from Nicole, that I can surrender the policy as it is less than R7000 on the 9th April, I then completed the ...