I have retired from dept of education in Umtata, opted to get pension thru Old Mutual. Dept confirmed paying funds to Old Mutual on the 27 March, according to service centeer in Umtata- how evr monday I went there again to check responce, as Im still awaiting payment, Cindy called cpt offc, where ...
Good day. I sent my Evergreen withdrawal claim forms though at the end of February 2013, I followed up 2 weeks later only to find that nobody had any knowledge of the forms. I resent the forms beginning on March 2013 and confirmed that they had been received. On following up i was informed that the ...
Old Mutual happy customer. One of old mutual field staff helped me open a life cover policy. Later on when i realized it did not meet my needs, i cancelled it. He then went behind my back and forget my signature and re-instated the policy without my consent. When i layed a complaint with OM they ...
My father passed away over a year ago. My father's best friend (who SOLD him multiple policies) helped us fill in all the forms - we chopped down trees to fill in all the forms and attach photocopies SOME of these policies remain UNSETTLED We cannot follow these up, we are not the owner of the ...
ON THE 12TH MARCH 2013, I LODGED A COMPLAINT ON YOUR WEBSITE AGAINST OLD MUTUAL. THE NEXT DAY I RECEIVED AN E-MAIL FROM MR VAN DER WALT. WE THEN EXCHANGED SOME E-MAILS AND MR VAN DER WALT ASSURED ME THAT MY MATTER WOULD BE RESOLVED URGENTLY. I MAILED MR VAN DER WALT ON 4TH APRIL 2013 AND THE 9TH ...
EARLY THIS YEAR, I CONTACTED A REPRESENTATIVE AT OLD MUTUAL WITH THE INTENTION OF INVESTING FUNDS IN MY RETIREMENT ANNUITY. THE INVESTMENT HAD TO BE FINALISED BY THE END OF FEBRUARY.2013.BY 28TH FEBRUARY, THIS WAS NOT DONE EVEN THOUGH THE REPRESENTATIVE ASSURED ME THAT EVERYTHING WAS UNDER CONTROL. ...