In January i struggled to get my monthly payment from Old Mutual, yet again this month no payment. Can someone care to explain what is going on. If no reply is receive by close of business 02 May i am with drawing my full investment, this is not on. Cant rely on this if you pay me when you feel ...
In 2012 I took a funeral cover policy for Old Mutual through a broker only known to me as Zama and I completed the form in her presence. The form was handed over to her so that it can be sent to their head office for capturing and issuing of the policy schedule/contract. However when I received the ...
I have two policies which has STILL not been paid out after 3 years!! I have submitted all the necessary documentations on the 11/03/2013 and to date this is still being declined by SARS, this is after I have done everything as requested by you and SARS! NO ONE can confirm why the Tax directive ...
On 12th April, I sent in the final requirements for my client's pension fund payment from OM Orion to Absa Investments. To date, no-one has even confirmed that they received my email, let alone that they have pressed the button to finalise the payment. I followed up on 22/04/2013, 24/04/2013, ...
Unfortunately this is the only way to communicate with management in a company. After moving companies, I requested my provident fund to be transfered and some payed out. My financial adviser contacted old mutual to confirm the numbers and he picked up that the amounts for transfer and payout were ...
I'd like to apluade these two ladies for handling my query and resolving the issue i had with one of the call center agents. Zimema was so friendly, polite, respectful, and considerate of my feeling when she called me to take over form that other lady. She was so patient, i could sense that she had ...