Good day, please note i ahve never been disrespected this way And i demand immediatly feedback and agent in questing be dealt with. This agent called me advised that i missed a payment for february, however i asked why am i only been contacted now, he could not answer me.and disconnected the ...
When resigning and leaving my company (18/02/2013) from my previous company I had to receive my pension and provident fund pay out from Old Mutual. I have spent at least over R1000 on airtime to call them on a daily basis. I do understand that there are certain turn around times and processed that ...
I went to Old Mutual Vereeniging branch to inquire about a duplication on my son's Education plan policy. I was assisted by Caroline who was very helpful. She suggested that I should cancel one policy. She told me I was going to need a bank statement for the cancellation, I did not have it with me ...
I HAVE SEND AN DISINVESTMENT FORM TO OLD MUTUAL, I RECEIVED THEIR AUTOMATED EMAIL CONFIRMING THE RECEIPT OF THE FORMS, THIS ALL HAPPENED 09/04/2013 . TOAY I TRIED TO PHONE THE CALL CENTRE (0860-50-60-70) TO CONFIRM THAT ALL DOCUMENTS ARE IN ORDER SO THAT THE DISINVESTMENT CAN BE PROCESSED WITHOUT ...
For two months now i have been trying to cancel this policy from old mutual. To start with i was sold something that i did not agree to. I told the the financial adviser that i only need a life cover and funeral covers for 4 sub members. when i went to Old Mutual to cancel the things that i don't ...
I have been sending documents for the past 3yrs. Every time a new document is requested (with weeks lapsing in-between) which I then send through, only to be asked to send another document (which was sent through 3yrs ago). Now I am being asked for a tax number, which incidentally was sent through ...