I've taken out a personal loan with Old Mutual last year. I was retrenched over a month ago, and I still can't get feedback as to the progress of my claim. Does it take that long just for me to receive an sms or something stating that this is being looked into? This really is terrible and pathetic ...
A process that is meant to take 4weeks has taken almost 2 months. I applied for the release of my retirement annuity fund on the first week of February and this employer processed my application form incorrectly, and he did not inform me of his mistake instead I found out after numerous to this ...
I have submitted all necessary documents that were requested from me and my sister, with regards to the death claim of my late father. Documents were submitted to Old Mutual in their joburg branch on the 06 December 2012, When I called the call centre they said everything is in order, they do not ...
My husband has a policy with old mutual that was meant to payout on 31 January 2013, a call centre agent phoned him trying to get him to reinvest the money. It seems that since my husband decided not to reinvest that Old mutual is now not interested in helping us at all. We sent the correct forms ...
I have been trying to finalise settlement for a policy disinvestment for over 2 months now! I have completed and submitted all the necessary documentation in the start of February 2013 and its now the 09-April-13 and Im still waiting for feedback. The last response i had regarding my settlement was ...
OLD MUTUAL GROUP SCHEME has terminated a policy of one of our members BS-0003473043 without us asking them to do so, we asked them to change a principal member because the principal member is deceased and they cancelled a policy. ...