After a lengthy battle for arrangements to be made on my loan account with Old Mutual Finance and finally having it done, I was horrified to discover that my credit profile has been severely negatively affected. I was made to believe that upon making arrangements to reduce the amount payable they ...
I sold my Close Corp and need to change a policy detail and banking details, I emailed and got an automated response stating they would respond, If any correspondence was needed to use a unique tracking number, I got no response so emailed Old Mutual again, quoting the tracking number, the response ...
I been trying to get hold of Old Mutual on 0860 50 60 70 i been holding for 42 min and still no one is answering the telephone. How the do anyone expect to do business if the y let a client hold 42min to speak to someone no wonder everyone is distancing themselves from Old Mutual. A lady by the ...
I'm not really someone to complain but this is ridiculous! I'm waiting for my pension fund to pay out and everytime there is a problem or some error and I never get feedback! I have probably called out R1000 in airtime just trying to get feedback! And everytime the call centre gives me a different ...
I complained about lack of feedback to a problem that I thought existed. It didn't but OM came back with answers promptly. Seems that I transposed figures to get a wrong impression. Apologies to OM and thanks to K for looking into the matter promptly Tony East ...
Father passed on early last year May 2012& had some policies with OM, a retirement plan I'm sole beneficary was not made aware to me by my aunt who was the exacutor of my fathers estate. I only became aware of it when she asked to fill in forms which is when I went to the branch in Benoni to ...