I received an sms saying that you will deduct R746.08 this month. i called the call the call centre as i couldn't understand why i would have to paid so much. the Lady that i spoke to advised me that i skip payment for tow months and i ask her to re-check and she come back and said that its one ...
There was debit order for R82.50 that went off in my account. I spoke to Wongezile on 20 June 2013 at 12h55 and he advised that the Policy number belonged to K M Mogosi. I sent an email to Old mutual and asked them to investigate the matter and revert back to me. I have not received any response. I ...
On 8 May I emailed Davlin Neff to cancel my old mutual contract. My email was ignored, it was not cancelled and Old Mutual debited my account. Been dealing with Davlin since 4 June to get my money refunded and to date, I have still not received my money. Been contacted by the manager Dalton Kent ...
Hi there I am shocked with the level of service I have received from Old Mutual! We started the process of a Section 14 Transfer of funds in 2012 with all final signed documents being sent in March 2013. After NUMEROUS emails requesting information as to what happened??? I have now received an ...
I shall simply timeline this outstanding matter without comment : 12.06.2013 : I send Ms Kriel a detailed email requesting specific information. No response. 18.06.2013 : I send Ms Kriel a follow up email enquiring as to progress. 18.06.2013 : I receive a copy of a request forwarded to (I assume) ...
In 2011 i applied for a six months premium holiday and after six months i started to pay using Post Office that was in September 2011 until this year i went to old mutual office in Pretoria to submit my banking details so that i don't use Post office again. I asked them to deduct the money on the ...