HI, i REALLY DONT KNOW WHY NEDBANK SIMMONDS STREET CHANGED THEIR CUSTOMER QUEUEING SYSTEM . IT DOES NOT WORK. I WWAITED FOR MY NUMBER TO BE CALLED FOR ALMOST 45 MINUTES, I DECIDED TO LEAVE AFTER 50 MINUTES TO GO TO ANOTHER NEDBANK BRANCH AT GHANDI SQUARE. THERE WAS A QUEUE TOO BUT THEY TOOK 10 ...
No, I am not making an internet purchase but my call to the contact centre get cut off. ...
Why is the Collections & Inquiries line the same at this branch. Because of this it took me 65 minutes to do a simple card collection!! I mean really now!! The staff is very slow, the lady who served me (brown weave) took over a minute to inspect the original (not copy) electricity bill which ...
I have recently been out of work and only started working last month the 07 May 2013. I called Nedbank with whom I have had a personal loan with to make an arrangement. Obviously my loan has been in arrears but I expplained to them that I have been out of work for four months and i am a single ...
An unauthorized debit order was put through on my account, went into the rossetenville branch to query this. As usual like with any nedbank branch they were unable to assit in giving me any kind of info, the lady at the enquiry section put me through to there call centre and I was told by one of ...
ON MONDAY I TRIED LOGGING ON TO INTERNET BANKING. I COULD NOT LOG IN AND PHONED THE CALL CENTRE. THEY COULD AT FIRST NOT GIVE ME A VALID REASON AS TO WHY THEN EVENTUALLY THEY TOLD ME MY INTERNET BANKING PROFILE HAS BEEN DELETED. AS TO WHY IT TOOK THEM HOURS BEFORE I COULD GET AN ANSWER. EVENTUALLY ...