On 14 June I received a call to increase my card limit. It was told to me that it will be reflecting within 7 days. When I checked this morning it didn't reflect on my account. I forgot to write down the reference number and had to redo everything. This morning I phoned and Sebastian Devapursad ...
In Dec 2011 I visited the Centurion Mall branch of Nedbank to change my name as I got married. I took my ID and marriage certificate with and the consultant, Niel, changed it. The next day I realized on my internet banking, my name is different (not exactly my name) and I contacted Niel who said on ...
As a customer that changed from Capitec to Nedbank ONLY two months ago, lets just say I am SHOCKED (*putting it mildly) in the PATHETIC service I received, from the Call Centre of NEDBANK. Switching my D/Orders was a nightmare, cause firstly I had to do the running around myself, secondly, as a ...
After weeks of trying, Nedbank simply cannot give me a breakdown of hundreds of rands of service charges they have made against my account. They simply cannot understand why someone would want a breakdown of line items such as sundry, admin, etc, which do not seem to relate to specific ...
Despite the advert that they process applications forhomeloanswithin 48hrs, its been a week now, and they have requested same information 3times, yet noresponse tomy application. Ref 1389217. I have provided all the documentation that they require, yet there is no conclusion to my application. This ...
My husband died in December 2012. He was a client of Nedbank, but also an employee. HR department was notified of his death and his bank account was to be "frozen". This did not happen. All the Nedbank debit orders still went off his account. Those Nedbank "loans" had balance ...