I upgraded a contract with you 3 weeks ago. I was promised that delivery of the Galaxy Gear would take place 1 week later. It is now 2 weeks later than the promised date and I am still being told that you do not have stock. This is totally unacceptable, where I have paid for a device and I still do ...
I have been emailing client services and MD desk with no response since 7 November 2013. I then called into your MD help desk on Friday 8 November 2013, spoke to a person called Mamelu and was told that she will call me back shortly with resolution. I have not received a call back or resolution. I ...
I sent my phone in for repairs in Sep and 6 weeks later got my device back after many undelivered promises, I sent the phone in because it was switching off on its own. When I received my device back it was still switching off on its own. I sent it back in the October to rectify the problem, I got ...
Went in yesterday to pay my acount, awesome face to face service. Asked about mobile Data contracts and routers, once again great servince whilst in the shop. Once I left the store, i e-mail for more infomation, after a hour of no responce i called and only after the call then the follow up e-mail ...
I have visited one of your branches regarding my account which is in arrears. I wanted to know if I can have a payment arrangement so that I can clear my arrears but they could not assist me. Please can some from accounts phone. Thank You ...
I CALLED THE CUSTOMER CARE LINE FOR ASSISTANCE CONCERNING MY CONTRACT LINE AND BECAUSE I DID NOT UNDERSTAND WHAT THE CONSULTANT WAS EXPLAINING TO ME I HAD TO QUERY IT QUIET A FEW TIMES SO I COULD UNDERSTAND IT WAS RELATING MY DATA BUNDLES AND AIRTIME. I AM DISGUSTED WITH THE WAY I WAS SPOKE TO IF ...