I CALLED THE CUSTOMER CARE LINE FOR ASSISTANCE CONCERNING MY CONTRACT LINE AND BECAUSE I DID NOT UNDERSTAND WHAT THE CONSULTANT WAS EXPLAINING TO ME I HAD TO QUERY IT QUIET A FEW TIMES SO I COULD UNDERSTAND IT WAS RELATING MY DATA BUNDLES AND AIRTIME.
I AM DISGUSTED WITH THE WAY I WAS SPOKE TO IF YOU DO NOT HAVE THE PATIENCE'S TO DEAL WITH A CUSTOMER AND ANSWER QUESTIONS EVEN IF ITS HUNDRED TIMES YOU SHOULD NOT BE A CONSULTANT.WHILE THIS LADY BHELO WAS EXPLAINING ME SHE SAID SLOWLY ' WHAT THE ' THINKING THAT I DID NOT HEAR HER AND WHEN I ASKED HER WHY DID SHE SWEAR AT ME SHE AND SAID THAT SHE DID NOT SINCE ALL CALLS ARE RECORDED I THINK YOU GUYS SHOULD LISTEN AND SEE WHAT SERVICE YOUR CONSULTANTS GIVE TO US THE CUSTOMERS.
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